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frequently ask questions

you've got questions, we've got answers!

if you have any more questions feel free to give us a call at 904-290-1224 and we would be happy to help.

What area do you service and is there a travel fee?

we service all of saint johns county, florida and anywhere within a half an hour radius of Nocatee,

we will travel outside of that radius in certain situations so please do not hesitate to ask! 

 

Travel fee: the first 15 miles from our home base in nocatee are included. additional miles are $1/mile x 4 trips. Example: if you are located 32 miles from our home base. that is 17 additional miles so your travel fee would be $68. 32-15+17 17x4=68

how do i book a party?
what payment methods do you accept?

when is my final balance due?

what is the damage deposit?

what is a rush fee?


 

to book a party with happy glamper parties LLc DBa wildest dreams party co we require a non refundable $200 retainer. we accept venmo (@wildestdreamspartyco), cash app ($wildestdreamspartyco) and credit cards. an additional 3% fee will be charged when using a credit card. we do not accept personal checks. we will email you our contract to review, initial and sign. please keep in mind that your party is not booked (your date is not reserved) until we have recieved your $200 retainer and your signed contract.

the party balance is due in full one week prior to your party. after the final payment is made you can no longer lower your number of guests and we will not provide a refund if a guest is a no show for any reason. if you need to add guest(s) we will do our best to accommodate your request based on inventory. a guest added after the final payment is made will be an additional $80/guest

we also require a $100 refundable damage deposit will be included in your final balance. this will be returned to you within 1 week of pick up as long as everything is in the same condition it was dropped off. if something is damaged, broken, missing, stained or deemed unusable you will be notified and we will deduct the cost of a replacement from your damage deposit. if the damage exceeds $100 you will be notified and charged for the additional damage.

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rush fee: a $75 Rush Fee will be applied to any party that is booked 7 days or less from party date.

what do the party guests need to bring to the sleepover?

please ask your party guests to bring a sleeping pillow. we provide decorative pillows but due to sanitary reasons we cannot provide sleeping pillows.

please note: we provide fleece blankets for all set ups. during the cooler months some guests may want to bring an additional blanket.

what is your policy concerning guest count?

At booking we will ask you to give us the number of guests your are inviting to your party, plus the birthday kid(s). then we will reach out to you one week prior to your party and at that time you will give us your final guest count. your final balance will be adjusted (if necessary) to reflect your final guest count. example: if at booking you told us 8 guests and one week prior you told us your final guest count was 6 guests, your final balance will be adjusted to the cost of 6 guests.

after you pay your final balance you will not be refunded if any of your guests cannot make it to the party. if you need to add guest(S) 7 days or less prior to your party there is a $80 'last minute" fee per guest. being able to Add guest(s) 7 days or less prior to your party is not guaranteed. it will be based on inventory available.

what is the footprint of the tent set up?
 
 
 
 




what size are the low picnic tables?

the footprint of a set up is 75"L x 39"W and depending on tent or teepee between 4 - 8ft tall.

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prior to booking your party, please measure your space to ensure it can accommodate the number of tents you are reserving. there will be no refunds if during set up we cannot fit all reserved tents into your space.

*please keep in mind we can set up the tents in many different configurations.

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picnic tables are 4ft x 2ft

XL Picnic table is 3.5ft x 8ft

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what is the rental period for a sleepover, sleepunder + picnic parties?

tent parties : sleepover and sleepunder parties

the rental period is approximately 24 hours give or take.

*if your sleepunder is being hosted at a public location or outdoor space at a private residence (next to a pool) we offer a 6 hour (give or take rental period)

picnic parties:

if the picnic is located at a private residence/hotel/air bnb we will leave the set up overnight. (24 hour rental period give or take)

if the picnic is at public location we offer a 3 hour rental period. we ask that your public picnics end at least 30 minutes before sundown.

do you provide the food and drinks for the picnic parties?

we do not provide any food or drinks for the picnic parties but we can offer some great recommendations.

what is your cancellation AND RESCHEDULING policy?

if you cancel your event within 7 days of the scheduled date, you will forfeit your full payment.

If you cancel your event more than a week before the scheduled date, your retainer will be FORFIETED BUT NO OTHER PAYMENT WILL BE DUE.

IF YOU TO NEED to reschedule YOUR EVENT AND YOU NOTIFY US MORE THEN A WEEK PRIOR TO YOUR EVENT DATE THERE IS NO RESCHDULING FEE.

IF YOU NEED TO RESCHEDULE YOUR EVENT LESS THEN A WEEK PRIOR TO YOUR EVENT DATE A RESCHEDULING a fee of $25 will apply.

we will make every effort to accommodate your new DESIRED date; based on availability.

You have 90 days from the original event date to RESCHEDULE;

failure to do so will result in the forfeiture of your full payment.

how long does it take to set up + break down a sleepover party?

depending on the size of the party the amount of time will differ but approximately a 1.5 - 2 hour set up and 30 min to an 1 hour break down

will wildest dreams party co be staying to facilitate the party?

no, we deliver and set up the party with the tents/teepee/picnic and décor. it is the responsibility of the host/hostess to supervise and facilitate the party.

what do i need to do before you arrive?

prior to our arrival we ask that your space is clean and cleared of any furniture that may be in the way of setting up the tents/PICNIC.

IF THE EVENT IS BEING HOSTED OUTDOORS PLEASE MAKE SURE THE SPACE IS PROPERLY GROOMED (GRASS CUT) AND CLEAN OF ANY PET/ANIMAL WASTE.

please ENSURE SOMEONE OVER THE AGE OF 18 IS PRESENT DURING SET UP.

WE ASK THAT ALL PETS ARE PROPERLY SECURED FOR THE DURATION OF THE SET UP FOR OUR STAFFS SAFETY,.

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